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NEWS

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Analyzing Labor Migration Trends

17-Sep-2019

Analyzing Labor Migration Trends

On September 9, we presented the findings of our latest research project entitled “Labor Migration and Private Employment Agencies in Georgia.” The main objective of the research was to examine the work of employment agencies operating in Georgia with an emphasis o...

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PMCG Joins United Nations Global Compact

05-Sep-2019

PMCG Joins United Nations Global Compact

We are pleased to announce that PMCG has been accepted as a signatory member of the United Nations Global Compact, the world’s largest corporate sustainability initiative. By joining this network, we affirm our commitment to ensuring that our strategies and operations...

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Supporting Georgian MSMEs to Attract Funds for Development

07-Aug-2019

Supporting Georgian MSMEs to Attract Funds for Development

We are collaborating with Georgia’s Innovation and Technology Agency (GITA) in order to promote innovative activities among micro, small and medium-sized enterprises (MSMEs) in Georgia and to enhance their participation in the digital economy.With this in mind, the Inno...

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Discussing Challenges and Opportunities of Migration Management

07-Aug-2019

Discussing Challenges and Opportunities of Migration Management

On July 30, PMCG and the Secretariat of the State Commission on Migration Issues (SCMI) hosted an event to present and discuss a new book entitled “Migration Management - From International Practice to Georgian Model.” The book’s author is George Jashi and has been publ...

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Introducing Performance Monitoring and Evaluation Systems (PMESs) in Georgian Municipalities

01-Aug-2019

Introducing Performance Monitoring and Evaluation Systems (PMESs) in Georgian Municipalities

During June and July, PMC Research visited Lagodekhi, Ambrolauri, Marneuli, Mtskheta, Gori, Akhaltsikhe, Zugdidi, Lanchkhuti, Batumi and Kutaisi municipalities as part of the EU project - “Networking for Efficiency and Development (N4ED) – a News Modality for Effective ...

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Advancing Communication Capacity of LAG Members

31-Jul-2019

Advancing Communication Capacity of LAG Members

On July 22-26, a training module was conducted for potential members of the local action group (LAG) Mestia in order to enhance their communication skills through social media. Since LAG members actively communicate with various groups, including local government offici...

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Collaborating with Ministry of Economic Development and Trade of Ukraine to Implement IP Rights Reform

26-Jul-2019

Collaborating with Ministry of Economic Development and Trade of Ukraine to Implement IP Rights Reform

PMCG, as part of a consortium led by PricewaterhouseCoopers LLP UK (PwC), has successfully completed collaboration with the Ministry of Economic Development and Trade of Ukraine (MoEDT) in order to implement intellectual property (IP) rights reform under a UK Government...

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Letter of Condolence

25-Jul-2019

Letter of Condolence

We are deeply saddened by the death of Mr. Roy Southworth, an outstanding professional in the field of international development and member of PMCG’s Board.His experience, wisdom and knowledge gave us the confidence and direction for PMCG to develop.As a country manager...

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Our Research on Status of SME Finance in Georgia Published by Asian Development Bank Institute (ADBI)

24-Jul-2019

Our Research on Status of SME Finance in Georgia Published by Asian Development Bank Institute (ADBI)

The Asian Development Bank Institute (ADBI) recently included PMC Research’s paper “Leveraging Small and Medium-Sized Enterprise Finance Through Value Chains in Georgia” in its working papers.The main objective of the study was to examine the challenges facing small and...

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Welcoming Our New Consultant in Water, Wastewater and Solid Waste Management

22-Jul-2019

Welcoming Our New Consultant in Water, Wastewater and Solid Waste Management

We are pleased to announce that Mr. Zurab Jikia, a high-profile professional with sound experience in water infrastructure management, has joined our team.We extend a warm welcome to Mr. Jikia, whose areas of expertise include managing and coordinating components of pro...

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PUBLICATIONS

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Hotel Price Index (July, 2019)

30-Aug-2019

Hotel Price Index (July, 2019)

In Georgia, the average cost of a room in a 3-star hotel was 148 GEL per night in July 2019. While the average cost of a room in a 4-star hotel in Georgia was 224 GEL per night and the average cost of a room in a guesthouse was 73 GEL per night. The average cost of a room in...

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Hotel Price Index (June, 2019)

22-Jul-2019

Hotel Price Index (June, 2019)

In Georgia, the average cost of a room in a 3-star hotel was 137 GEL per night in June 2019. While the average cost of a room in a 4-star hotel in Georgia was 232 GEL per night and the average cost of a room in a guesthouse was 76 GEL per night. The average cost of a room in a 5-...

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Hotel Price Index (May, 2019)

21-Jun-2019

Hotel Price Index (May, 2019)

In Georgia, the average cost of a room1 in a 3-star hotel was 128 GEL per night in May 2019. While the average cost of a room in a 4-star hotel in Georgia was 219 GEL per night and the average cost of a room in a guesthouse2 was 76 GEL per night. The average cost of a room in a ...

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Business Process Improvement at Diplomatic Training and Research Institute (DTRI) of the Ministry of Foreign Affairs (MFA)

26-Dec-2018
Start Date:
December, 2018
End Date: September, 2019
Region: Caucasus
Country: Georgia
Client:

Mendez England & Associates

Origin of Funding:

USAID






 

 




Project Description:

 

 

PMCG is assisting the Ministry of Foreign Affairs of Georgia (MFA) to strengthen the human and institutional capacity of its legal entity of public law (LEPL) known as the Diplomatic Training and Research Institute (DTRI) under the USAID Georgia Human and Institutional Capacity Development (HICD) 2020 Activity.

The main goals of the project are to provide high-quality training and professional development opportunities and to cultivate highly professional analytical and policy advising work to develop well-structured business processes.

In order to reach its objectives, PMCG will carry out the following activities:

  • Conduct a desk study of DTRI-related documentation and reports;
  • Facilitate a series of discussions with management to outline the institute’s strategic and operational objectives and to establish case-and-effect linkages between the objectives;
  • Identify the DTRI’s business processes and respective process owners;
  • Gather business process information & data through: organizing interviews with process owners and key performers; organizing focus group discussions; and interviewing the DTRI’s main customers;
  • Document current process flows by: preparing flowcharts of “as is” processes at the performer level; identifying process flaws, risks and controls; and consolidating critical process information into process profile worksheets (PPWs);
  • Analyze the performance of business processes;
  • Organize a series of meetings with process owners and DTRI/MFA management to discuss the process improvement opportunities;
  • Develop reconfigured process models and their respective standard operating procedures (SOPs) in light of approved BPI recommendations;
  • Produce the first outline of DTRI QMH or Operations Manual through consolidating all process-related documentation into the manual; and
  • Develop the initial version of the QMH or Operations Manual.


As a result of this collaboration, the project should enable the DTRI to enhance its organizational performance and bolster its institutional effectiveness.

 


Follow the links below for related projects:

Process Improvement and Quality Management at Sakpatenti, the National Intellectual Property Center

Developing Organizational Strategy for the Electricity Systems Commercial Operator (ESCO)

Performance Assessment for the Electricity Systems Commercial Operator (ESCO)

Conduct Institutional Performance Assessment Project of Georgian State Electrosystem (GSE)

 

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