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Presentation on the Competitiveness of the Hospital Sector in Tbilisi

25-Mar-2019

Presentation on the Competitiveness of the Hospital Sector in Tbilisi

On March 18, Giorgi Khishtovani, Director at PMC Research, presented the outcomes of the applied research "Analyzing Competitiveness of the Hospital Sector and its Value Chain in the City of Tbilisi – Using Smart Specialisation Methodology Components.”The main objective...

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Assisting Tajikistan to Strengthen its Strategic Planning

18-Mar-2019

Assisting Tajikistan to Strengthen its Strategic Planning

From March 6 to March 15, PMCG conducted two-day workshops on strategic planning in Dushanbe, Tajikistan in order to increase the capacity of approximately 70 representatives of ministries, state agencies and universities of Tajikistan. The workshops were based on the S...

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Promoting Rural Development in Mestia

11-Mar-2019

Promoting Rural Development in Mestia

PMC Research, within the European Neighborhood Program for Agriculture and Rural Development III (ENPARD III), is working together with Care Austria to promote rural development in the municipality of Mestia in Georgia.The main objective of the project is to address the...

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Analyzing Private Sector in Municipalities of Two Georgian Regions

07-Mar-2019

Analyzing Private Sector in Municipalities of Two Georgian Regions

On February 22, Giorgi Khishtovani, Director at PMC Research presented the outcomes of the study "Regional Market Assessment in Georgia by using the components of Smart Specialization."The main objective of this research was to map and analyze the private sector in Tbil...

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Assisting the Ministry of Finance of Georgia (MoF) to Establish Framework of Fiscal Risk Monitoring

06-Mar-2019

Assisting the Ministry of Finance of Georgia (MoF) to Establish Framework of Fiscal Risk Monitoring

We are collaborating with the Ministry of Finance of Georgia (MoF) to establish a regular process and framework for the monitoring and reporting of fiscal risks.More specifically, we will prepare procedural guidelines for every stage of monitoring, review the existing s...

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Supporting the Budget and Finance Committee of the Parliament of Georgia to Enhance Communication with Citizens

05-Mar-2019

Supporting the Budget and Finance Committee of the Parliament of Georgia to Enhance Communication with Citizens

We recently finished assisting the Budget and Finance Committee of the Parliament of Georgia in developing strategic development, action and communication plans for 2018-2019. The main objectives of the project were to support the committee to define its goals and plan ...

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Supporting Georgian Government and Parliament to Deepen Integration with the EU

26-Feb-2019

Supporting Georgian Government and Parliament to Deepen Integration with the EU

For the next three years, we will be working with the Government of Georgia (GoG) and the Parliament of Georgia under the EU-funded project “Facility for the Implementation of the EU-Georgia Association Agreement II.”The main objective of the project is to advance the i...

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Discussing Monitoring and Evaluation Practices in the Government of Georgia

25-Feb-2019

Discussing Monitoring and Evaluation Practices in the Government of Georgia

On February 19, PMC Research conducted a presentation and discussion about the findings of the policy brief “Review of Monitoring and Evaluation Practices in the Georgian Government.” The main objective of the research was to study the extent to which the measurement of...

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Discussing Enhancement of Parliamentary Oversight in Security Sector

14-Feb-2019

Discussing Enhancement of Parliamentary Oversight in Security Sector

On February 11-12, an international conference entitled “Parliament and the Security Sector: New Challenges, Stronger Oversight” was held as part of the EU’s technical assistance project "Support to the Parliamentary Oversight of the Security Sector in Georgia.”The Amba...

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PMCG Helps to Enhance Access to Water for Over 17,000 Customers in 18 Georgian Towns

12-Feb-2019

PMCG Helps to Enhance Access to Water for Over 17,000 Customers in 18 Georgian Towns

We recently finished assisting the United Water Supply Company of Georgia (UWSCG) by enhancing the water supply systems in different regions of Georgia. The main objective of the project was to supervise the construction, rehabilitation and renovation of the water suppl...

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PUBLICATIONS

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Black Sea Bulletin: Exchange Rates - 2018

11-Mar-2019

Black Sea Bulletin: Exchange Rates - 2018

In this bulletin, we discuss exchange rate dynamics in the countries of the Black Sea region during the period of 2014-2018. In particular, the exchange rates of these countries’ currencies against the USD and EUR and the nominal exchange rates of the Georgian Lari against curren...

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Black Sea Bulletin: External Trade - 2017

10-May-2018

Black Sea Bulletin: External Trade - 2017

In the first issue of the publication the main focus of discussion is individual and inter-regional external trade, helping us to identify the economic ties among the involved countries.

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Business Process Improvement at Diplomatic Training and Research Institute (DTRI) of the Ministry of Foreign Affairs (MFA)

26-Dec-2018
Start Date:
December, 2018
End Date: September, 2019
Region: Caucasus
Country: Georgia
Client:

Mendez England & Associates

Origin of Funding:

USAID






 

 




Project Description:

 

 

PMCG is assisting the Ministry of Foreign Affairs of Georgia (MFA) to strengthen the human and institutional capacity of its legal entity of public law (LEPL) known as the Diplomatic Training and Research Institute (DTRI) under the USAID Georgia Human and Institutional Capacity Development (HICD) 2020 Activity.

The main goals of the project are to provide high-quality training and professional development opportunities and to cultivate highly professional analytical and policy advising work to develop well-structured business processes.

In order to reach its objectives, PMCG will carry out the following activities:

  • Conduct a desk study of DTRI-related documentation and reports;
  • Facilitate a series of discussions with management to outline the institute’s strategic and operational objectives and to establish case-and-effect linkages between the objectives;
  • Identify the DTRI’s business processes and respective process owners;
  • Gather business process information & data through: organizing interviews with process owners and key performers; organizing focus group discussions; and interviewing the DTRI’s main customers;
  • Document current process flows by: preparing flowcharts of “as is” processes at the performer level; identifying process flaws, risks and controls; and consolidating critical process information into process profile worksheets (PPWs);
  • Analyze the performance of business processes;
  • Organize a series of meetings with process owners and DTRI/MFA management to discuss the process improvement opportunities;
  • Develop reconfigured process models and their respective standard operating procedures (SOPs) in light of approved BPI recommendations;
  • Produce the first outline of DTRI QMH or Operations Manual through consolidating all process-related documentation into the manual; and
  • Develop the initial version of the QMH or Operations Manual.


As a result of this collaboration, the project should enable the DTRI to enhance its organizational performance and bolster its institutional effectiveness.

 


Follow the links below for related projects:

Process Improvement and Quality Management at Sakpatenti, the National Intellectual Property Center

Developing Organizational Strategy for the Electricity Systems Commercial Operator (ESCO)

Performance Assessment for the Electricity Systems Commercial Operator (ESCO)

Conduct Institutional Performance Assessment Project of Georgian State Electrosystem (GSE)

 

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