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Supporting Water Policy Reform in Georgia

17-Jul-2019

Supporting Water Policy Reform in Georgia

We are collaborating with the Ministry of Regional Development and Infrastructure (MRDI) in order to enhance water and wastewater management system decentralization in Guria and Mtskheta-Mtianeti regions.More specifically, PMCG will collect primary and secondary data re...

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Analyzing the Diversification of the Rural Economy in Georgia

16-Jul-2019

Analyzing the Diversification of the Rural Economy in Georgia

At the end of June and the beginning of July, PMC Research conducted three presentations and public discussions on the outcomes of the policy brief “Diversification of Rural Economy in Georgia” in Mtskheta, Tkibuli, and Batumi.The main goal of the research was to study ...

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PMCG Contributes to Decentralization and Local Self-Governments in Georgia by Developing Guidebooks

16-Jul-2019

PMCG Contributes to Decentralization and Local Self-Governments in Georgia by Developing Guidebooks

We recently finished working with Georgian local self-governments (LSG) to enhance their institutional capacity, systems and resources to ensure more effective public service delivery and investment management. After analyzing existing processes for capital investment p...

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PMCG Nominated at Emerging Europe Awards 2019

08-Jul-2019

PMCG Nominated at Emerging Europe Awards 2019

We are pleased to announce that we have been shortlisted by the Emerging Europe Awards in the category of Tourism Campaign of the Year.This year, 1,000 applications were made across 12 different categories, by 120 companies and organizations from the 23 countries of eme...

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Introducing our New Consultant, Giorgi Papava

25-Jun-2019

Introducing our New Consultant, Giorgi Papava

We are glad to announce the arrival of Giorgi Papava to our team, as our new Consultant in Economic Policy, Economic Governance and Public Finance Management (PFM). We welcome Mr. Papava, who brings with him sound experience in the field of economy, international t...

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Two Georgian Projects Presented at European Development Days (EDD) for First Time

20-Jun-2019

Two Georgian Projects Presented at European Development Days (EDD) for First Time

On June 18-19, we participated in, and presented two Georgian projects at, the European Development Days (EDD) 2019 in Brussels, the first time that projects from Georgia have been showcased at the forum in its 14-year history. The EDD, organized by the European Co...

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Supporting Parliamentary Committee to Enhance Legislative Drafting

19-Jun-2019

Supporting Parliamentary Committee to Enhance Legislative Drafting

We have recently started working on a new project, which is aimed at supporting the Environmental Protection and Natural Resources Committee of the Parliament of Georgia to adopt a legislative initiative entitled “Green Lines.” This initiative is designed to set standar...

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USAID Economic Security Program Launched to Facilitate Development of Business Sector in Georgia

19-Jun-2019

USAID Economic Security Program Launched to Facilitate Development of Business Sector in Georgia

On June 7, USAID Georgia Economic Security Program was officially launched. This five-year program aims to foster broad growth of micro, small, and medium enterprises (MSMEs) outside of agriculture that show strong potential to create jobs, increase income, and support ...

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Analyzing Municipal Social Policy in Shida Kartli Region

18-Jun-2019

Analyzing Municipal Social Policy in Shida Kartli Region

On June 11, PMC Research conducted a presentation and public discussion on the outcomes of the research ”Municipal Social Policy Analysis in the Shida Kartli Region" in Gori. The main objectives of the study were to evaluate existing municipal social programs in Sh...

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PMCG Assisted the Ministry of Environmental Protection and Agriculture of Georgia (MEPA) to Enhance State Funding for Biodiversity

12-Jun-2019

PMCG Assisted the Ministry of Environmental Protection and Agriculture of Georgia (MEPA) to Enhance State Funding for Biodiversity

We recently finished assisting the Ministry of Environmental Protection and Agriculture of Georgia (MEPA) in its aim to develop its capacity to achieve consistently increased budget allocations for the biodiversity agenda.PMCG has identified priority areas in biodiver...

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PUBLICATIONS

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Hotel Price Index (May, 2019)

21-Jun-2019

Hotel Price Index (May, 2019)

In Georgia, the average cost of a room1 in a 3-star hotel was 128 GEL per night in May 2019. While the average cost of a room in a 4-star hotel in Georgia was 219 GEL per night and the average cost of a room in a guesthouse2 was 76 GEL per night. The average cost of a room in a ...

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Hotel Price Index (April, 2019)

27-May-2019

Hotel Price Index (April, 2019)

In Georgia, the average cost of a room in a 3-star hotel was 123 GEL per night in April 2019. While the average cost of a room in a 4-star hotel in Georgia was 215 GEL per night and the average cost of a room in a guesthouse was 70 GEL per night.The average cost of a room in a 5-...

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Hotel Price Index (March, 2019)

22-Apr-2019

Hotel Price Index (March, 2019)

In March 2019, in Georgia the hotel price index increased by 5.1% compared to February 2019. The prices of hotels in Tbilisi increased by 4.2%. In March 2019, compared to February 2019, the increase of hotel prices in Georgia, can be linked to increased number of tourists tr...

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Business Process Improvement at Diplomatic Training and Research Institute (DTRI) of the Ministry of Foreign Affairs (MFA)

26-Dec-2018
Start Date:
December, 2018
End Date: September, 2019
Region: Caucasus
Country: Georgia
Client:

Mendez England & Associates

Origin of Funding:

USAID






 

 




Project Description:

 

 

PMCG is assisting the Ministry of Foreign Affairs of Georgia (MFA) to strengthen the human and institutional capacity of its legal entity of public law (LEPL) known as the Diplomatic Training and Research Institute (DTRI) under the USAID Georgia Human and Institutional Capacity Development (HICD) 2020 Activity.

The main goals of the project are to provide high-quality training and professional development opportunities and to cultivate highly professional analytical and policy advising work to develop well-structured business processes.

In order to reach its objectives, PMCG will carry out the following activities:

  • Conduct a desk study of DTRI-related documentation and reports;
  • Facilitate a series of discussions with management to outline the institute’s strategic and operational objectives and to establish case-and-effect linkages between the objectives;
  • Identify the DTRI’s business processes and respective process owners;
  • Gather business process information & data through: organizing interviews with process owners and key performers; organizing focus group discussions; and interviewing the DTRI’s main customers;
  • Document current process flows by: preparing flowcharts of “as is” processes at the performer level; identifying process flaws, risks and controls; and consolidating critical process information into process profile worksheets (PPWs);
  • Analyze the performance of business processes;
  • Organize a series of meetings with process owners and DTRI/MFA management to discuss the process improvement opportunities;
  • Develop reconfigured process models and their respective standard operating procedures (SOPs) in light of approved BPI recommendations;
  • Produce the first outline of DTRI QMH or Operations Manual through consolidating all process-related documentation into the manual; and
  • Develop the initial version of the QMH or Operations Manual.


As a result of this collaboration, the project should enable the DTRI to enhance its organizational performance and bolster its institutional effectiveness.

 


Follow the links below for related projects:

Process Improvement and Quality Management at Sakpatenti, the National Intellectual Property Center

Developing Organizational Strategy for the Electricity Systems Commercial Operator (ESCO)

Performance Assessment for the Electricity Systems Commercial Operator (ESCO)

Conduct Institutional Performance Assessment Project of Georgian State Electrosystem (GSE)

 

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